Exchange and Refund Policy
We accept return and exchange under the conditions below.
- Item can only be returned or exchanged within maximum of 7 days after the purchase have been received
- We have been informed for the intention to and reason(s) for exchange and/or return beforehand
- If it is an exchange, tell us which item you want the item to be exchanged with
- Item is in original condition
- A proof of purchase is attached
Unless it is a defective item, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
We do not provide refund of cash back payment however we provide coupon code which can be used for the next purchase with no expiry date. If your next purchase worth less than the coupon code/exchanged item, the balance could be saved again for later purchase. If it worth more, you will need to pay for the balance and we will ship your order as soon as we receive the payment.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We are serious about quality therefore any item you returned is proved to be defective, we will give you a discount coupon for your next purchase.
To return your product, please contact us for shipping information.